Privacy Policy

Introduction

Welcome to STORYTaiM! We are dedicated to offering a unique storytelling experience enhanced by artificial intelligence. This privacy policy is designed to inform you about how we collect, use, and protect any personal information you provide to us through our website and app. Our commitment is to ensure that your privacy is respected and your personal data is handled with the utmost care and security. This policy applies to all users of STORYTaiM and details our data management practices in compliance with applicable laws and regulations.

Data Collection

In order to provide and enhance our services, STORYTaiM collects certain personal information from our users. This may include but is not limited to, your email address, name, and device information. We gather this data through various means, such as when you sign up for our newsletter, create an account, or interact with our app. The primary purpose of this data collection is to personalise your experience, provide updates and support, and improve our services. We may also use the information for analytics and marketing purposes, always in accordance with your preferences and applicable laws.

Use of Data

At STORYTaiM, the personal data we collect is primarily used to enhance your experience with our app. This includes personalising content, providing customer support, and communicating with you about app updates, new features, or promotional offers. We may also use this information for internal analytics to improve our services and for marketing purposes, in line with your communication preferences. Be assured that your data is used responsibly and in accordance with your consent, and we do not share it with third parties for their marketing purposes.

Data Sharing and Disclosure

STORYTaiM values your privacy and is committed to maintaining the confidentiality of your personal data. We do not sell, lease, or exchange your data with third-party marketers. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Additionally, we may disclose your information when legally required to do so, comply with a legal process, protect our rights or property, or ensure the safety of our users or the public.

Data Security

The security of your personal information is paramount to us. At STORYTaiM, we implement a variety of security measures to maintain the safety of your personal data. These measures include advanced encryption technology, secure server hosting, and regular security audits. Our security protocols are designed to protect your information from unauthorised access, alteration, disclosure, or destruction. We are committed to continuously enhancing our security processes to safeguard your personal data in accordance with the best industry practices and regulatory standards.

User Rights

We recognise and respect your rights regarding your personal data. As a user of STORYTaiM, you have the right to access and obtain a copy of your personal data, request corrections or updates to any inaccurate information, and in certain circumstances, request the deletion of your data. You also have the right to object to or restrict the processing of your data, and where we have obtained your consent for data processing, you have the right to withdraw that consent at any time. To exercise these rights, please contact us through our designated channels.

Cookies and Tracking Technologies

STORYTaiM uses cookies and similar tracking technologies to enhance your experience on our website and app. These technologies are used for various purposes, including maintaining user preferences, improving site functionality, analysing usage patterns for site optimisation, and providing personalised content. You have the choice to accept or reject cookies, and you can also configure your browser settings to manage your cookie preferences. Please note that disabling cookies may affect the functionality of some parts of our service.

International Data Transfers

STORYTaiM is based in Paris but collaborates with third-party service who might reside outside the EU (USA), your personal data may be transferred to, stored, or processed in the United States. We take all necessary measures to ensure that data transfers comply with international data protection laws and guarantee the same level of protection as provided in the European Union. This includes using data handling companies that are part of the EU-US Privacy Shield or implementing standard contractual clauses approved by the European Commission.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your data. Your continued use of STORYTaiM after any changes signifies your acceptance of these changes. If significant changes are made, we will notify you through the app or via email, as appropriate.

Contact Information

For privacy-related inquiries you may contact us at law[at]storytaim.com

Effective Date

This policy comes into effect on 20 Nov 2023.